Web Host's Customer Support Under Test at HosTest

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To utilize a methodology for measuring the performance of web hosts support teams.

HosTest.net, a provider of web hosting solutions, today announced that the customer support of web hosts is under test.

The company says that customer support is crucial in the web hosting business. Web hosts looking to improve their customer support performance will benefit from a new service available at HosTest.net. The testing and audit service of HorMart Ltd. gives feedback on how customers are treated. Web hosting companies can choose among three basic services. If a web host would like to see the business through the eyes of its customer, then the individual customer support audit is the best option. The third option suits web hosts targeting new markets. It brings review of the customer support level standards in different markets.

HorMart has developed a methodology for measuring the performance of web hosts support teams over the last two years. The -- This message may have been cut off and the rest will only be shown to members. To become a member, click here --