Keynote Systems, a provider of web performance measurement and management services, recently announced that Jeff Kraatz, Former Managing Director of Lucent and Octel Communications for
North Asia, and network services company SPRINT, has been named Vice President and Managing Director of Keynote for the Asia Pacific region.
In this position, Kraatz assumes responsibility for sales, operations and professional services, including Keynote's service level management (SLM), customer experience management (CEM) solutions, and Competitive Intelligence (CI) studies to expand and increase Keynote's global market presence. He reports to Patrick Quirk, Executive Vice President of customer operations worldwide.
During the course of his career, Kraatz held a variety of senior management positions, including those at Octel Communications, where he built successful channel programs, ran national accounts operations, and based in Hong Kong, built Octel i
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