Star Hosting, a web hosting company based in Chicago, recently announced that it has partnered with eTechSupport.net, a provider of support services, to provide faster support.
Star Hosting claims that its customer base has outgrown its in-house tech support, producing the need to outsource to an overflow tech support company. After months of research, Star Hosting's decision fell upon eTechSupport.net.
Star Hosting's spokesperson stated, "Our goal has always been to answer our support and service tickets within 15 minutes. Because our growth over the last few months as delayed response times, we have partnered with eTechSupport.net to help us handle the overflow support and service issues."
Last year, Star Hosting launched a new website design and in conjunction with the new site launch, it is offering a $1 per month Beginner Special, which has been extended through 2006.
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