hi lewis
You are only allowed 2 simultaneous terminal server connections for remote management. To get back in, you'll have to request your host to "Log Off" those users or use Rapid Reboot option if your host provides it.
You should go into Terminal Services Configuration and modify the properties for the RDP connection. You will want to set the proper timeouts. Keep in mind that "Logging Off" closes everything and frees the connection. "Disconnecting" such as hitting the "X" to close the Terminal Server Client or Remote Desktop Client (whichever you're using) leaves all programs running and leaves your connection as being "in use" and if your connection information hasn't changed since the last time you connected, it will re-connect you back to this session. This is great if you have long running programs that you just want to check back on once in a while.
i hope this helps.
-- This message may have been cut off and the rest will only be shown to members. To become a member, click here --