does hosting co. guarantee uptime....

[patterson]

Hello pal
If there is downtime, and the customers ask to compensate them. What can one do? Can he ask hosting company to pay for it? Actually, does hosting company guarantee the uptime? If no, what's the usually uptime for them? Please reply
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[heidi]

Hello Patterson

Actually, most the hosts provide up with a Uptime Guarantee of 99.9% now. Read the TOS carefully to see a host's Uptime guarantee. This should help.

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[domdom]

If you don't have an uptime SLA, there is nothing that you have to do
for them. Just use your best judgement when it comes to certain
situations and ask yourself is it fair to compensate for extended periods of
downtime such as from drive failures even if you don't have an uptime
SLA. Remember, take care of your clients and they will in turn take care
of you.

If your reseller provider have an uptime SLA then you can ask for
compensation which you can pass along to your clients. I will say uptime
guarantees are shady so be very careful about what is promised and read it
very carefully. You'll be surprised at what isn't part of the
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[dorjee]

Hi

There are number of hosting companies who offer 99.9% Uptime gurantee.Uptime is very important to not only web hosting companies, but to any person or company that has a website, because if a website is down it could hurt a personal company’s reputation as well as the reputation of the web hosting uptime guarantee. -- This message may have been cut off and the rest will only be shown to members. To become a member, click here --

[magarita]

Hey friend, you can ask them via email and keep that email with you in the event you have downtime, just forward the email to the sales person or whoever is in charge to remind them in the event you are no given your credit.

Regards
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[omar]

You may need to company personally regarding your query....You can also see the TOS of the company and then after you can understand. As in the earlier posts mentioned that most companies provide 99.9% uptime. Hence, you can confirm it by contact them personally.

Good Luck, I wouldn't like to be in your shoes at this moment -- This message may have been cut off and the rest will only be shown to members. To become a member, click here --