Having trouble connecting to a MySQL db

[hollioake]

hi folks

I have been given the connection details for a mysql database from a client but am having no luck connecting to it- when I try to connect from a PHP script simply nothing happens and when I try from a GUI on my computer I get a 'connection failed'.

Are there any common causes for this sort of thing that I should be aware of? Or do I need to get in touch with the database administrator? I don't want to make any stupid requests before trying the obvious solutions!

hoping for an early reply
thanks -- This message may have been cut off and the rest will only be shown to members. To become a member, click here --