yahoo dir. title change

[campbell]

Hi folks

I work for a small software company, and our title tag in the Yahoo! directory was created by a short-sighted former employee, long long ago. Our title tag is an obsolete version of our product we no longer sell anymore!

I'd like to use the Yahoo! change form to change our listing--but unfortunately no one knows what address was used to create the account probably 4-5 years ago. I've submitted a few tickets via the interface in Yahoo! but I'm not overly optimistic. Anyone have words of encouragement or suggestions on how to get the title updated?

How to do that?? -- This message may have been cut off and the rest will only be shown to members. To become a member, click here --

[einstien]

this page will provide you complete information on yahoo directory listing

http://help.yahoo.com/help/us/dir/changes/index.html

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[keith]

Faced similar problem

Conveyed to yahoo, had this response

"On the change form, we ask for the email address you originally used to submit your request. If you can't remember it, use the form anyway, including any possible addresses in the "Message" area. This will help us locate your record."

A few weeks ago. I know they say to wait 3-4 weeks, so I wasn't particularly impatient. Not having had success in about 3 weeks, I'm guessing it's because the e-mail address(s) that I'm using for guessing aren't right. So I filled out a few of their "trouble tickets" asking for further guidance, without any more success.

Now, I did notice this time an e-mail address for url-support. I might try that also -- This message may have been cut off and the rest will only be shown to members. To become a member, click here --

[russell]

Keep in mind that because it is a directory listing, Yahoo will use either company name or web site name as title. If your company name has changed then you may be able to get the title changed but if not and the current title reflects the company name or name of site, then your requests will probably go ignored. -- This message may have been cut off and the rest will only be shown to members. To become a member, click here --

[spicy]

hi

Russell is cent percent correct, unless the company name has changed they probably won't make any changes to your directory listing's title.

I wouldn't bother emailing them, I'm confident that going through their regular support procedure will make sure that it goes to the right department.

Hope that helps
Best of luck -- This message may have been cut off and the rest will only be shown to members. To become a member, click here --